December 15, 2015

FAQ

Frequently Asked Questions

Do you have questions? Please, find the answers to the most frequent questions here.

If you still couldn’t find the answer you need, please, contact us via email or telephone.

1. Can I be sure my private details will not be passed to the third parties?

Sure, you can. All the information we requested is covered. Nobody could use it. Our channels are securely protected. For more details, contact our support team.

2. How qualified are your writers?

Our writers’ team is various. There are graduate students, holders of the Master’s degree, Ph.D. among our writers. You could pick the one you need and think he or she could cope with your assignment. However, each writer has essential qualifications to provide you the best college paper.

All our essays are 100% unique and free of grammar mistakes. Our writers have different specialties, so they know exactly what you need and what your professor is expecting to receive.

3. Where is your main office situated?

It is situated in the USA.

4. What if the paper doesn’t meet my requirements?

You can specify your requirements anytime during the writer is working on your essay. The writer will consider all your comments and suggestions. If you feel you couldn’t explain what you want, try to contact our support team. They are used to work as mediators between customers and writers. Moreover, you could ask to change the writer if the cooperation is too difficult.

5. What tool do you use to check papers for uniqueness?

We use professional online software and tools to make sure papers and essays written by our authors are free of plagiarism. Despite we have experienced editors in our team, we double-check the papers for grammar and spelling mistakes with special tools too.

6. Will you keep my essay in your database?

Yes, we will keep it. We need it to check next essays we will write for plagiarism. All the rights to use your work belongs only to you.

7. How will I know my work is completed?

When your work will be done, we will notify you by email. Then you have to review the paper. If you are satisfied with the work, you need to approve it, which let you get it in .Doc format. In case you think the paper needs rectifications, let us know as soon as possible, and the writer will make all the amendments. You have the right to return the paper for free revisions 3 times.

If you are satisfied with the work, you need to approve it, which let you get it in .Doc format.

8. Will I get my money back if the paper doesn’t meet my requirements?

Yes, definitely. In this case, you could ask for a total refund. To specify all the details call us or write our support team.